Data Protection Policy

 

We, BWT FRANCE (hereinafter referred to as "BWT France" or the "Company"), are pleased to welcome you to our website (hereinafter referred to as the "Site")! The protection and confidentiality of your personal data is a matter of particular concern to us.

Our Site allows you to browse without having to provide any personal information. Specific rules may apply to certain services offered by the Site, and these are developed below.

Personal data is collected and processed in accordance with the provisions of the General Data Protection Regulation (or "GDPR") and specific French legislation on this subject. Our Company, by means of this Data Protection Policy (hereinafter the "Policy"), wishes to inform the public about the nature, scope and purpose of our collection and processing of personal data. We also wish to inform you of your rights in this respect.

The purpose of the following provisions is to inform you about the way in which the personal data that you communicate to us is collected, used and processed, and in particular by our host [TO BE COMPLETED], the scope of this processing and its purpose(s). These provisions concern data communicated via one of the websites belonging to BWT France, and do not concern sites administered, controlled or hosted by a subcontractor, for which we cannot be held responsible.

 

1. General

The terms used in this Policy are taken from the definitions given by the GDPR.

"Personal Data" (or "PD"): this is any information relating to an identified or identifiable natural person.

"Data Subject": this refers to the natural person whose personal data is processed by the Data Controller.

"Processing" means any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automatic means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

“Controller" means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing; where the purposes and means of such processing are determined by Union law or by the law of a Member State, the controller may be designated or the specific criteria applicable to their designation may be laid down by Union law or by the law of a Member State;

"Processor" means the natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller

"Consent" means, for the data subject, any expression of free, specific, informed and unambiguous will by which the data subject accepts, by a declaration or by a clear positive act, that personal data concerning them may be processed

The personal data processed by our Company are processed in accordance with the provisions of the GDPR and the relevant French legislation. If you wish to communicate with our Company, or fill in a contact form mentioning your data, you must agree to this data being collected and processed for the aforementioned purpose.

 

2. Name and contact details of the Data Controller and DPO (Data Protection Officer)

The party responsible for the collection, processing and use of your personal data, within the meaning of the GDPR, is:

BWT France,

Address: 103 rue Charles Michels - 93206 SAINT-DENIS Cedex,

Tel: +33 (0)1 49 22 45 00

BWT France's Data Protection Officer (or "DPO") may be contacted at the following e-mail address dpo@bwt.fr or by post at the following address: 103 rue Charles Michels - 93206 SAINT-DENIS Cedex, France

 

3. Processing of personal data

Personal data is collected for the purposes specified each time. Your personal data will not be transferred or ceded to third parties, except in the cases mentioned in this declaration on the protection of personal data, or in application of national legislation.

Through our website, we offer you the opportunity to contact us by email and/or by filling in a contact form. The personal data provided by the user is only kept for the purpose of facilitating exchanges with the user. We will ask you to give us your prior consent, and to provide us with the necessary information.

a) Newsletter

Our Website offers you the opportunity to subscribe to various newsletters by e-mail. This can be done when you register, with your explicit consent, or when you give us your e-mail address. The personal data collected (title, name, country of origin, e-mail address) will only be used to send our newsletter. We will also ask you to confirm that you are the owner of this e-mail address and to confirm your consent to receive the Newsletter. You may unsubscribe from our newsletter at any time. You will find further information in each Newsletter. You may also unsubscribe by contacting BWT France at the following e-mail address marketing@bwt.fr;

The purpose of this processing is to provide information about our products, services and events.

b) Contact form on our Site

We offer you the possibility of contacting us via our website, by filling in our contact forms. In this case, the data you provide (name, address, telephone number, fax number, e-mail address) is stored in order to facilitate communication between the user and our Company.

The purpose of this processing is to respond to your request.

 

4. Personal rights

 

In accordance with regulations, Data Subjects have:

  1. The right to be informed before any PD is collected;
  2. The right to obtain confirmation as to whether or not PD is being processed;
  3. The right of access
  4. Right to rectification;
  5. Right to limitation;
  6. Right to erasure;
  7. Right to object to specific processing for which explicit consent was required (withdrawal of consent);
  8. Right to data portability;
  9. Right not to be subject to a decision based on an automated process;
  10. Right not to be profiled;
  11. Post-mortem rights.

 

Any person concerned may exercise their rights, accompanied by proof of identity, either:

BWT France

Data Protection Officer

103 rue Charles Michels - 93206 SAINT-DENIS Cedex - France

 

Our Company:

  • Reserves the right to request additional proof of identity from the applicant;
  • Informs the persons concerned that, in accordance with the rules of public order in force, certain data or certain purposes cannot be the subject of a favourable response to requests.

 

Furthermore, it is possible that your request for total deletion of your data may not be possible until a later date, due to our legal, financial, contractual or economic obligation to retain your data for a specific period. However, your data may be blocked.

 

If a data subject considers that they have not been able to exercise their rights in accordance with the GDPR or any applicable data protection legislation, they may lodge a complaint with the:

Commission nationale de l'informatique et des libertés (CNIL)

3 place de Fontenoy - TSA 80715 - 75334 Paris Cedex 07.

 

5. Technical and organisational protection measures

 

We use technical and organisational protection measures to protect your data against accidental or deliberate damage, loss, destruction or access by unauthorised personsThe transmission of your data via the Internet is encrypted. Our security measures are regularly audited and revised to keep pace with the latest technological advances. The purpose of this data processing is to manage your application.

 

6. Conditions of lawfulness

 

In accordance with the GDPR and each time our Company acts as Data Controller, it will endeavour to obtain the consent of the persons concerned for the purposes requiring it.

The following purposes require the explicit consent of the persons concerned:

  1. Canvassing for products and services;
  2. Commercial canvassing by e-mail;
  3. Establishment of statistics relating to traffic on BWT France websites;
  4. Establishment of files for the purposes of commercial statistics;
  5. Participation in sales promotions;
  6. Improving the customer experience;
  7. Carrying out satisfaction surveys;
  8. Geolocation;
  9. Cookies.

 

When they are based on the performance of one or more contracts or on the performance of pre-contractual measures, in order to comply with the regulations in force or to enable BWT France to protect its legitimate interests, the following purposes do not require the explicit consent of the data subjects:

  1. Risk analysis and determination of the customer's or prospect's needs;
  2. Exercise of the duty to advise;
  3. Performance of an employment contract;
  4. Improving the customer experience;
  5. Carrying out satisfaction surveys;
  6. Participating in sales promotions;
  7. Fulfilment of all public policy obligations;
  8. Establishment of files for statistical purposes.

 

7. Data retention period

 

The criteria used to determine how long we keep your personal data are those laid down by law. After the expiry of this data retention period, the corresponding data is automatically deleted, provided that its retention is no longer necessary for the performance of the contract or the consequences of this contract.

 

8. Cookies

 

Many websites and servers use cookies. Many cookies contain a "cookie ID". A cookie ID is a unique identifier for the cookie. It is a string of characters by which web pages and servers can be assigned to the specific web browser in which the cookie was stored. This enables the websites and servers visited to differentiate the individual browser of the person concerned from other Internet browsers containing other cookies. A specific Internet browser can be recognised and identified using the unique cookie identifier.

You can prevent the installation of cookies by adjusting the settings of your browser software accordingly. As a result, you can refuse the setting of cookies permanently. In addition, cookies that have already been set can be deleted at any time using your Internet browser or other software. Please note, however, that in doing so you may not be able to use all the functions of our website to the full.

This data will be stored for a maximum of 180 days to protect data processing systems against unauthorised access.

  1. Anonymous user profile

Within the framework of legal provisions, our Company creates user profiles under a pseudonym for reasons of promotion, market research and personalisation of our services. You may object to the use of this data at any time with future effect. (Please see section 7).

 

9. Data analysis

 

a) Google Analytics[LS1]

This website uses Google Analytics, a web analysis service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA ("Google"). Google Analytics uses a special form of cookie, a text file which is stored on your hard drive and allows an analysis of your behaviour on our website. The information generated by the cookie about your use of our website is generally transferred to a Google server in the USA and stored there. By anonymising your IP address on our website, your IP address is shortened by Google to correspond to the territory of the members of the European Union. In exceptional cases, the entire IP address may be transferred to a Google server based in the United States and shortened there. Google will use this information for the purposes of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity. You may refuse the collection and processing of data about you (cookies and IP address) by Google by downloading and installing the following browser plug-in:

https://tools.google.com/dlpage/gaoptout?hl=fr

 

You may exercise these rights at any time by writing directly to BWT (dpo@bwt.fr). Please note that we can only provide information on personal data upon adequate proof of your identity.

 

If you wish to permanently delete your user account, the data saved under your account will be automatically and completely deleted.

 

[08/12/2022]